![]() ![]() Get up to 3 months Apple Music, Apple TV+, Apple Arcade, and Apple Fitness+ free. If your headphones still aren't working, contact Apple Support. APPLE EarPods with Lightning Connector - White. Check your microphone for blockage, like debris, lint, or plastic packaging.Make sure that your headphones have a built-in microphone.If the second pair doesn't work, contact Apple Support. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. I know its something very stupid that I am missing. The phone clearly says that headphones are being used. My Belken earbuds do not work either I have cleaned the area where the lightning connector goes. The earpods work with my iPad beautifully. To see if you need a replacement, try a second pair of headphones. I am unable to get any sound out my EarPods with Lightning connector on my iPhone XR.Adjust the volume with the volume buttons on your iPhone or iPad, or use the Volume slider in Control Center on iPhone or Control Center on iPad.If you can't hear any sound or if only one side of your headphones works If your iPhone or iPad has a case, you might need to remove the case to get a firm connection. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. Look for debris on the meshes in each earbud.Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.Starting with the iPhone 7, Apple ditched the headphone connector in its smartphone lineup. ![]() The Lightning connector can also transmit audio.
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